Key Features of our 360 Feedback

User Focused

The end user experience is intuitive and simple, resulting in lower support overhead and higher returns.

Fast Set Up

Over 80% of our clients use our standard competence templates for questionnaires and reports. The use of standard templates, together with the streamlined set up and communication features can enable complete projects to be set up in as little as 5 minutes, and a norm in the region of 30 minutes.

Automatic Project Management

Once a project has been defined and candidates chosen it is possible to run the project without any further intervention through to report generation. This capability can significantly reduce administration time and effort.

Complete Customisation

We never want to say no to our clients. We have attempted to create a tool that can create almost any type of questionnaire and report, for any type of audience. One benefit of designing and creating our own product is that we have the ability to say yes to client requests where others may have to say no.

Powerful Communication Tools

We provide administrators with sophisticated and targeted communications features to maximise the feedback for individuals, whilst minimising the disruption to everybody (internal and external) involved in the process.

Sophisticated Reporting Tools

Tools to add and report almost any demographic variable that you wish.

Multi-Lingual

The application can be configured for almost any language, and multiple simultaneous languages.

Your Branding and Logo's

We started life as the back-office engine for our clients and we understand the need to integrate our product into our client's site and brand.

Flexible Support Packages

We are a UK based company that can offer a variety of service level responses depending on client requirement;

Standard - Email technical support with next working day response.
Silver - Email technical and user support with next working day response
Gold - Email technical and user support with 4 hour response
Platinum - Dedicated telephone technical and user support with 2 hour response.

Designed for HR Consultancies

CR360.com has been designed so that individual HR Consultancies can extend their portfolio of services without stretching resource. It provides the capability to manage and bill many clients, and allocate internal or external resource to manage individual client projects.

Common sense English, not management speak

Our standard project templates, including competences, attributes, questionnaires and communications have been edited and approved by the Plain English Society.

You Do It (DIY) or We Do It (WDI)

You can take complete control, or hand it to us, or we can share the project management and administration, depending only on your needs and budget.

Superior Response Rates

We have the experience and can provide the tools that will optimise response rates within any organisation. We also have the experience to provided suggestions for pragmatic solutions to increase response rates within organisations.

Choice of communication medium

We can conduct surveys via www, e-mail, snail mail, telephone or face to face, or any mixture of the five.

Not Just 360s - Surveys too!

We have also developed a simple and intuitive tool for customer and staff satisfaction surveys. Using the philosophy of the CR360.com methodology, it caters for fast, simple small population surveys (<10,000).

We are not consultants

We do not provide consultancy services. We work with and provide services for HR consultants, and would be happy to recommend consultancies for any particular aspect of competence framework development, personal and group development, coaching and mentoring.